Crisis Assist

Let us bring calm to your storm

OnStar is with you when it matters most

Firefighter Walking Victim Away From a Crash Scene

When disaster strikes, we’re here.

In an emergency, the last thing you want is to be alone. It’s why several OnStar plans include Crisis Assist,* so that when severe weather, a natural disaster or other crisis strikes, our Advisors are right there with you. Working with First Responders, we’ll assist you with information, special routing and a reassuring human — we can even help you stay in touch with loved ones. Day or night, 24 hours a day, OnStar is there for you when you need us the most.

 

Life is unpredictable. It’s why we built the
Safety & Security Plan.

Life can send us curveballs in all forms. We’re here for you. Lost? We’ve got you. Fender bender? We’ve got you. Flat tire? We’re on it. Car thieves? We can try to stop them in their tracks.* The OnStar Safety & Security Plan* gives you Roadside Assistance,* the OnStar Guardian® app* and Stolen Vehicle Assistance.
 
See the Plan



Life is unpredictable. It’s why we built the
Safety & Security Plan.

Life can send us curveballs in all forms. We’re here for you. Lost? We’ve got you. Fender bender? We’ve got you. Flat tire? We’re on it. Car thieves? We’ll stop them in their tracks.* The OnStar Safety & Security Plan* gives you Turn-By-Turn Navigation*; GM Roadside Assistance* (including towing); and if you’re in a crash,* we’ll check in and request help, even if you can’t ask for it.
See the Plan
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Safety & Security Plan highlights

Stolen Vehicle Assistance 

If your car is stolen, call on us and we’ll work with law enforcement to try to get it back.*

 
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Roadside Assistance

Whether you’re out of gas, your tire’s flat, or your car just stopped and who knows why, we’ll get you a tow or the help you need to get back up and running.
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OnStar Guardian® app

You’ll have our safety services with you — on your phone.* Plus, add up to seven family members or friends,* so they’ll have OnStar safety services too.
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A flooded road beside a wheat field.

5 things you should know about Crisis Assist

Do you have a crisis assistance plan when disaster strikes? OnStar Members have access to Crisis Assist for disaster relief. Learn more about OnStar Crisis Assist and how to use it.
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Try our most popular features on us! 

Enjoy the most popular features OnStar has to offer - including in-Vehicle Data,* remote commands* and safety services* -in an eligible Chevrolet, Buick, GMC and Cadillac vehicle.*
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Two happy people seated at the front row of an OnStar-subscribed vehicle.